Administrative Assistant – Meineke Auto Repair (Northlake, IL)

**Location:** Northlake, Illinois

**Reports To:** Store Manager

Position Overview

We are seeking a highly organized and customer-focused Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Crestwood. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed.

Key Responsibilities

Customer Communication

· • Keep multiple customers updated on the status of their vehicle repairs.

· • Handle incoming phone calls and in-person inquiries with professionalism.

· • Respond to customer complaints with empathy, patience, and solutions-focused communication.

Operational Support

· • Assist in managing daily shop operations as directed by the Store Manager.

· • Receive, log, and organize incoming parts deliveries.

· • Process returns of unused parts and maintain proper records.

· • Order shop supplies and ensure adequate inventory levels for smooth operations.

Team & Store Success

· • Support the shop team by coordinating administrative tasks and reducing bottlenecks.

· • Step in to help with other duties as needed to ensure store goals are met.

· • Maintain a professional, positive presence that represents the Meineke brand.

Qualifications

· • Previous administrative, customer service, or office support experience (automotive industry experience a plus).

· • Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations.

· • Highly organized, with the ability to manage multiple tasks and priorities.

· • Basic computer skills (MS Office, point-of-sale systems, or similar).

· • Reliability, punctuality, and a proactive “do what needs to be done” attitude.

Compensation & Benefits

· • Annual salary: $50,000 to $55,000 depending on experience.

· • Competitive hourly wage based on experience.

· • Opportunity for advancement within a growing automotive repair business.

· • Employee discounts on auto repair services.

· • Supportive team environment.

Compensation: $50,000.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I want to get text messages for this job from Meineke - 415.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.